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On September 22, crypto trading platform FTX reminded its customers that the last submission date for customer claims is September 29, 2023 at 4 pm ET, and advised users to log in to the customer claims portal to start the claims process. FTX requires customers to provide KYC information during the claims process, and the review and verification process for KYC will continue after the deadline.
Additionally, FTX has sent separate notifications on September 17, 2023, for accounts previously frozen due to cybersecurity incidents.
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