If your Binance copy trading portfolio has been closed, there are steps you can follow to get your funds back. Here is a detailed guide:
### 1. Log in to your Binance account
- Open the Binance website or mobile app and log in to your account using your login information.
### 2. Access the investment portfolios section
- From the main dashboard, find the “Portfolios” or “Copy Trading” section.
### 3. Check the status of the closed wallet
- See the list of your portfolios and check the status of the closed portfolio. There should be information about the closure and the reasons for the closure.
### 4. Asset recovery
- If the wallet is closed, the assets are usually automatically returned to your main Binance wallet. Check your main wallet to see if the assets have already returned.
- If you don't find assets in your main wallet, you may need to take some additional steps.
### 5. Contact customer support
- If you cannot find the assets or if there is any problem in recovering the funds, you can contact Binance Customer Support.
- Go to the “Help” or “Support” section in the Binance app or website.
- Choose the “Contact Us” or “Live Chat” option and speak with a customer service representative to explain the issue and provide all necessary details.
### 6. Submit a support request
- If live support is not available, you can submit a support request through the Binance ticket system.
- Fill out the required form and attach any necessary information such as account number, portfolio details, and closing date.
### 7. Follow up on the case
- After submitting a support request, follow up on the case regularly and maintain continuous contact with the support team until the issue is resolved and your money is recovered.
### Additional tips:
- Check your email: Binance may send email notifications regarding wallet status and any actions to be taken.
- Review policies: Read Binance's policies regarding copy trading and portfolios to understand your rights and procedures in case of a shutdown.
If you follow these steps carefully and contact the Binance support team, you should be able to recover your funds from the locked portfolio.