Quite disheartening that users had to suffer great loss and there wasn't any form of compensation from Binance.

This is a general announcement. Products and services referred to here may not be available in your region.
Fellow Binancians,
We deeply value our community’s feedback and strive to provide the most useful and transparent information possible. Recently, we’ve received feedback regarding the circulating supply data displayed on the Binance App and the website, and we would like to share our plans to address user feedback and provide users with the best possible support.
Current Circulating Supply Data Methodology
At present, Binance sources circulating supply data from CoinMarketCap (CMC). CMC’s methodology of calculating circulating supply excludes allocations to insiders. For more details, please refer to the CMC website.
Upcoming Changes: New Metrics from CMC
As CMC introduces two new metrics, Unlocked Market Capitalization (UMC) and Unlocked Circulating Supply (UCS), Binance will also integrate these new data points to the token info section. For more details, please refer to this announcement.
We thank the community for their feedback and kindly ask for your understanding and patience as we work towards implementing these two new metrics.
Thank you for your support!
Binance Team
2024-12-23