According to Odaily, financial services company MoneyGram has acknowledged a service disruption caused by a 'cybersecurity issue' and is actively working to restore its services. The company revealed the problem in a post on September 23, stating that it had identified an issue affecting certain systems. This acknowledgment came after users reported service outages on September 20, with hundreds more reports surfacing in the past 24 hours, according to service status aggregator DownDetector.

MoneyGram stated that upon discovering the issue, it immediately launched an investigation and implemented protective measures, including taking affected systems offline to address the problem. The company is collaborating with law enforcement and leading external cybersecurity experts to mitigate the issue. MoneyGram assured that once the systems are back online, pending user transactions will be processed.

However, the company has not disclosed specific details about the cybersecurity issue, how it occurred, which systems were affected, or whether sensitive data might have been accessed. Additionally, MoneyGram has not provided a timeline for when its services will be fully operational again.