The Binance 2024 Anti-Scam Refund Initiative report highlights the platform's relentless efforts in combating financial scams and protecting its user base. By integrating cutting-edge technologies and empathetic customer service, Binance has set new standards for safety in the cryptocurrency landscape.

Key Achievements in 2024:

  • Funds Recovered: $9.1 million returned to scam victims.

  • Losses Prevented: Over $129 million safeguarded through proactive measures.

  • Daily Alerts: Over 15,000 alerts sent to users, warning them of potential risks.

  • Blacklist Expansion: 47,000 malicious addresses flagged and blacklisted.

  • Victim Outreach: 30,000 proactive calls made to potential victims.

Four Pillars of the Initiative:

Proactive Protection:

  • Global collaboration with authorities.

  • 24-hour fund freezes on flagged transactions.

  • Risk alerts are tailored to vulnerable users.

24-Hour Safety Net:

  • Temporarily halting suspicious transactions for investigation.

  • Providing users a reporting window to identify scams.

Rapid Response Recovery:

  • AI-powered analysis to detect scams instantly.

  • Swift account freezes and detailed investigations.

Silent Sufferer Support:

  • Reaching out to victims hesitant to report scams.

  • Guiding them through recovery processes with personalized support.

Technology in Action:

  • AI & Machine Learning:

    • Developed over 50 machine learning models tailored to detect scam activities.

    • Implemented 14 major updates to stay ahead of evolving threats.