Odaily Planet Daily News: In response to the "Twitter user @CryptoNakamao's web cookies were hijacked due to a malicious plug-in, resulting in a loss of $1 million", Binance issued a statement on the X platform, saying that it was very sorry for his experience. After analyzing the case, colleagues in customer service, security and risk control restored the scene here in accordance with the principle of "openness and transparency": 1. The cause of the incident was that the user's computer was hacked; 2. Binance security customer service took 1 minute and 19 seconds to handle the user's freezing request; 3. The platform needs time to check the knock-on transaction, confirm the suspect's account, and make a freezing request across platforms; 4. As of the current investigation results, Binance did not notice the relevant information of the AGGR plug-in before this incident. Binance has no way to compensate for such cases that have nothing to do with it. Thank you very much for the user's direction for the subsequent optimization of the platform. Binance will provide assistance to him from the perspective of the platform in the future. The Binance security risk control team will continue to improve the security of the system: improve the security of login status storage, life cycle management and background verification; improve abnormal transaction back-to-back detection.
