Tangem, a crypto wallet service provider, has recently sparked user dissatisfaction due to an application vulnerability. The root cause of the problem was an error in the application log processing, which caused users' mnemonics to be accidentally collected and potentially accessed by the support team. 😮

Tangem confirmed the issue on December 30 and quickly took steps to fix the vulnerability and delete all related logs. However, users expressed dissatisfaction with the company's response speed and handling, believing that its response was not appropriate. 🤔

It is worth noting that the vulnerability only affected a small number of users, and Tangem has proactively contacted those affected. The company recommends that all users update the application immediately to ensure the security of their mnemonics. 🔒

In the blockchain world, security is always a top priority. I hope Tangem can learn from this and further improve the quality of its services. 📈