#Australian cryptocurrency exchanges are intensifying their communication efforts with users as a proactive measure to combat scams. Leading crypto firms like Cointree, CoinSpot, and Swyftx have emphasized the significance of communication in preventing scams and building trust. The executives discussed various strategies employed by platforms to safeguard users from fraud, including Anti-Money Laundering (AML) checks, investigations, education, and open communication.

CoinSpot's AML officer, Jedda Stocks-Ramsay, highlighted the effectiveness of discussing scams with customers and addressing the social engineering aspect of scams. He emphasized that educating users about trust-related issues with scammers is crucial in preventing such incidents. Swyftx executive Jason Titman echoed the importance of education, noting that inadequate knowledge often makes consumers susceptible to disclosing personal information to scammers.

The panel also emphasized the need for broader education beyond the cryptocurrency industry, as scams involve various sectors like social media, banks, and telecoms. Cointree CEO Jess Renden emphasized that cryptocurrency scams shouldn't solely be attributed to the crypto #industry and that firms are collaborating with regulators and other industries to address the issue.

The efforts to combat scams through #communication align with recent data showing a rise in #crypto-related #scams in Australia. The increased communication aims to break the trust scammers build with victims and educate users to recognize and prevent such fraudulent activities.