First, confirm with the bank whether the bank card was frozen due to bank risk control or police judicial freeze. If it is due to bank risk control, you need to go to the bank and explain the abnormal transaction flow of the account to the staff and provide corresponding evidence to support your claim. Once the staff approves, the risk control will be lifted. If the account has high-risk interception issues, such as being involved in gambling or fraud, or is on the police control or punishment list, you must first pass the police review to lift the control before the bank's risk control can be removed. If you encounter a police judicial freeze, the situation will be more complicated.
At this time, you should query the police department related to the freeze through the bank, such as the full name of the freezing unit, freeze expiration time, case number, contact number of the freezing agency, and the name of the investigating officer, etc. If the bank does not provide the police department's phone number, you can find related contact information through channels like 110, 114, 96110, etc.
Next, contact the police department to understand the reason for the freeze and the number of transactions related to the freeze. Some police officers may directly inform you about the case. Then, explain the specific transaction information in detail to the police and provide evidence regarding the involved funds. If the police verify that the situation is legitimate and there are no illegal activities in the transactions, the bank card can be unfrozen. However, in practice, there may be illegal transaction behaviors such as online gambling, virtual currency trading, laundering, order brushing, or point running. Even if you don't mention it, the frozen police department can roughly guess the reason, so it is more beneficial to cooperate and explain the situation for unfreezing the bank card.
Bank cards are usually initially temporarily stopped for payment for two to three days. If the police find that the account transactions are not involved in a case, it will be automatically lifted after two to three days. However, once it is determined that the account's receipts are involved in a case, the freezing police will initiate formal freezing procedures for the account, lasting for six months. At this point, you need to consider whether to cooperate in handling it, taking into account various factors such as the bank card balance, the level of involvement, and the importance of the bank card. At the very least, you should communicate with the police to have a clear understanding of your situation, avoid risks, and then consider how to properly handle it.
Involvement in a level-one card is the most troublesome situation. Under the involved account, financial control will affect all bank cards owned by the individual, all of which will be in a non-counter state, and even at the counter, withdrawals cannot be made. If you want to open a new card to cope, you may be restricted from opening new card services. Many people simply choose to ignore it, but this approach may exacerbate the risk. The police may place personal information on a punishment list, at which point all bank cards will face punitive measures, with restrictions lasting up to five years and considerable difficulty in appealing. More seriously, it may involve criminal offenses. When the police start an investigation, if you do not actively cooperate, you may lose the favorable conditions for reducing punishment through voluntary surrender. Therefore, once the bank card is frozen, it is essential to handle the situation proactively.
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