Regarding the compensation of Mentougou, we need to establish effective communication with customers urgently. The current situation is quite tricky:

Customers are extremely confused and uneasy about the progress of Mentougou's compensation because of the lack of clear information feedback, especially the almost zero response from its customer service. This uncertainty has caused great trouble to customers.

As far as we know, the compensation ratio is roughly maintained at about 13% of the original currency-based assets. Although this figure is not satisfactory, it is still a substantial compensation that customers can currently obtain.

Regarding the time frame for compensation, although the media generally mentions that it may take up to 90 days, the specific time depends on the compensation process of different exchanges or institutions, which undoubtedly increases the anxiety of customers during the waiting process.

In view of this, we are eager to push this matter to be settled as soon as possible. After all, "breaking the cocoon and becoming a butterfly" often begins in difficult situations. Continuous delays and uncertainties not only consume customers' patience and trust, but also affect our overall recovery and reconstruction pace. Therefore, accelerating processing and giving customers clear answers and action plans are the current top priorities.

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