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Frequently Asked Questions
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What is a Red Packet?
Red Packet is a feature of Binance Pay that allows you to send fun crypto gifts to your friends. You can create a Red Packet that consists of a random or fixed amount of tokens and share it with a group of friends. They can claim it with a code on the Binance app or website to get the crypto you put in the Red Packet.
How to create a Red Packet on the Binance app?
1. Log in to your Binance app and tap the [Pay] icon. Select [Red Packet].
2. Go to [Send] and tap [Create Now]. Choose a distribution method ([Random] or [Fixed]).
- If you choose [Random], enter the number of gifts, the total amount of crypto to send, and a message for your recipients.
- If you choose [Fixed], enter the number of gifts and the amount of crypto you wish to send. The system will automatically calculate the total amount you need to pay. Then, enter a message and tap [Continue].
3. Confirm your payment details and tap [Confirm].
4. Verify with passkey or 2FA to confirm payment.
5. A code will be generated for your Red Packet. You can share the code with your friends by copying the code, or tapping [Save QR Code] or [Share Link] and send it to them. Your friends can then claim your Red Packet on the Binance app or website.
Please share the code privately with your intended recipients only, as anyone with the code can use it to claim your Red Packet.
How to claim a Red Packet on the Binance app?
1. Log in to your Binance app and tap the [Pay] icon. Go to [Red Packet].
2. Go to [Receive]. Enter the Red Packet code and tap [Claim Now]. Tap [Open] to claim the Red Packet.
3. You’ll see the amount of crypto claimed from the Red Packet. The claimed crypto will be credited to your Funding Wallet. You can tap [Check Now!] for more details.
Disclaimer: If users are found to be involved in any controversial activities, Binance reserves all rights to ban any users, stop any Red Packet activities and return funds to the source owner.
(*For the benefit of user comprehension, the Disclaimer may be translated into different languages. In case of any inconsistency between different language versions, the English version shall prevail.)
How to create a Red Packet on the Binance website?
1. Log in to your Binance account and go to [More] - [Pay]. Click [Red Packet].
2. Click [Create Now].
3. Choose a distribution method ([Random] or [Fixed]).
- If you choose [Random], enter the number of gifts, the total amount of crypto to send, and a message for your recipients.
- If you choose [Fixed], enter the number of gifts and the amount of crypto you wish to send in a Red Packet. The system will automatically calculate the total amount you need to pay. Then, enter a message and click [Continue].
4. Check your payment details and click [Confirm].
5. Verify with passkey or 2FA to confirm payment.
6. A code will be generated for your Red Packet. You can share the code with your friends by clicking [Copy Code], [Share Link], or [Save Image] and send it to them. Your friends can then claim your Red Packet on the Binance app or website.
Please share the code privately with your intended recipients only, as anyone with the code can use it to claim your Red Packet.
7. You can check the Red Packet’s redemption progress by clicking [Check Details].
How to claim a Red Packet on the Binance website?
1. Log in to your Binance account and go to [More] - [Pay]. Click [Red Packet].
2. Enter the Red Packet code and click [Claim].
3. Click [Open] to claim the Red Packet.
4. You'll see the amount of crypto claimed from the Red Packet. The claimed crypto will be credited to your Funding Wallet. You can click [Reward Details >] for more details.
Please note:
- Multiple claims from the same user for the same Red Packet are not allowed.
- You won't be able to claim a Red Packet once it has been fully redeemed.
- For safety reasons, your account will be locked for 5 hours after 10 consecutive incorrect attempts at entering Red Packet codes. You won't be able to claim any Red Packet after your account is locked.
1. Will a Red Packet expire?
All Red Packets are valid for 24 hours. Any remaining unclaimed gifts will be returned to the sender’s Funding Wallet after 24 hours.
2. Can I convert the claimed crypto to fiat currency?
The crypto you claimed from Red Packet will be credited to your Funding Wallet. You can transfer the assets to your Fiat and Spot Wallet and cash out via the available fiat options for your country.
Please note that if you share your Red Packet code with your friends publicly, such as on social media platforms, it is possible that people you don’t know will also have access to the code and claim your Red Packet. Therefore, please share the code to your intended recipients only.
3. How to view my Red Packet history?
If you’re using the Binance app, tap the [History] icon in the top right corner to view your send and receive records.
If you’re using the Binance website, click [Transaction History] on the top right to view.
