Day 15 #wazirxhack #wazirx
Open Withdrawals Immediately.
Wazirx wanted to know the community feedback. The unanimous customer voice I am seeing on Twitter especially on their exchange handle is to open withdrawals for 55% of the crypto tokens and 100% of INR withdrawals.
It is almost two weeks since the hack. Everyone understands why withdrawals were disabled on 18th July. There was a breach and it is a rational response to close all the systems and do a thorough audit. Wazirx had finished that audit last week and announced their platform is safe and that only the external systems got breached. And 45% of the customer assets were lost.
There is no reason why withdrawals are still disabled after 15days. If crypto prices crash by 30% tomorrow, customers will not even get the 55% that is with Wazirx. Crypto is a 24/7 volatile market. As exchanges we don’t even close on Sundays or Midnight. To not allow access to the available assets is a crime. Many users might have urgent needs.
It is completely understandable you are working in parallel on the recovery to reduce the 45% gap. This is going to take time and the recovery may be in parts.
But these polls, feedback forms are delaying the customer access to their funds. They are saying they want to do the will of the community but they are ignoring the number 1 request. OPEN YOUR WITHDRAWALS FOR THE 55% of ASSET BALANCE.
