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Why Did I Receive an Account Deactivation Notice?

Why Did I Receive an Account Deactivation Notice?

2023-03-23 08:49
If you received an account deactivation notice, it means that Binance is no longer able to provide services to you in line with its Terms of Use.
You should withdraw your funds in full from your Binance account as soon as possible before the account deactivation date specified in the email previously sent to your registered email address.
After the date of notice, your Binance account will be deactivated. Please do not deposit any new assets into your account, as it will not be credited and may result in permanent losses.
If you encounter any issues, you may refer to the FAQs below.
Please refer to How to Withdraw Crypto from Binance? for more information.
To ensure that your withdrawal is successful, please check if the receiving platform supports the contract address and network of the token you’re withdrawing.
Please withdraw your crypto by entering a crypto address. If you attempt to transfer your funds to another Binance user via Binance Pay, the transfer will not go through.
For small crypto balances in your account, you can convert them into BNB and withdraw the BNB.
If you encounter any issues on fiat withdrawals, please contact Binance Support for assistance.
Please withdraw your NFTs before withdrawing your crypto in full to ensure that you have sufficient crypto to pay for the gas fees. For details, please visit How to Withdraw NFTs from Binance.
If you don’t have a sufficient balance to pay for the gas fees, please contact Binance Support for assistance.
All products and services, except crypto withdrawal, will no longer be available. This includes, but not limited to, P2P, Binance Pay, deposit, trade, convert, API, referrals, Futures, Gift Card, Web3 Wallet, Earn, NFT, etc.
To prevent the blocking of your funds, we recommend you withdraw all assets as soon as possible. Please refer to How to Withdraw Crypto from Binance? for more information.
*Please withdraw your NFTs before withdrawing your crypto in full to ensure that you have sufficient crypto to pay for the gas fees. For details, please visit How to Withdraw NFTs from Binance.
All accounts must comply with the Terms of Use. If we find an account is in violation of our Terms of Use, we may terminate its access to services and deactivate the account.
Binance may not be able to share the reason behind account deactivation due to regulatory requirements. If you have any concerns or questions regarding this decision, please contact Binance Support and we will ensure these are forwarded to the appropriate team for further review. Thank you for your understanding and cooperation.
Please withdraw all your assets as soon as possible before your account is deactivated.
If you encounter any issues with the withdrawal function, please contact Binance Support for assistance.
Please close all your derivatives positions as soon as possible before your account is permanently closed.
Afterward, any remaining open positions will be closed progressively. Please be advised that regular trading fees will apply for the automatic settlement.
If you have any concerns, please contact Binance Support for assistance.
Please note that you won’t be able to convert or trade your crypto assets, as all products and services, except withdrawal services, will no longer be available to you.
However, for small crypto balances in your account, you can convert them into BNB and withdraw the BNB.
Please do not deposit any asset into your account. Any new deposits made into the account will not be credited and may result in permanent losses.
Please contact Binance Support to report the matter for further assistance.
While the account can be deleted as requested, please note that Binance is legally obliged to retain certain sets of your personal data for a period of time after your account deletion as may be (i) required by the applicable laws, such as Anti-Money Laundering and Counter-Terrorism Financing Laws, or (ii) necessary for the exercise of our rights in disputes or claims in relation to any future litigation. Your personal data will be deleted as soon as the mandatory retention period stipulated under the applicable laws expire.
You will no longer be eligible to receive any crypto airdrops on Binance.
You will no longer be able to use our services. Additionally, please note that each customer is only allowed to have one verified Binance account. Therefore, you won’t be able to create and verify a new account with us.
We understand that this may be disappointing, and we apologize for any inconvenience this may cause. If you have any questions or concerns, please contact Binance Support for assistance.
If you’re holding BETH, you will no longer be able to receive ETH staking rewards in the form of BETH due to regulatory restrictions. You are advised to redeem them as soon as possible before your account is permanently closed.
If you are holding WBETH, you are also advised to redeem them as soon as possible before your account is permanently closed. Alternatively, you may be able to withdraw WBETH out of Binance , as it is a tokenized representation of your staked ETH and staking rewards, in a tradable and transferable form. Please attempt to withdraw as soon as possible.
Regarding ETH Staking redemption:
  • WBETH holders can redeem their WBETH to ETH based on the WBETH:ETH conversion ratio at redemption.
  • BETH holders can redeem their BETH back to ETH at a 1:1 ratio.
Please note that there is a limit on the daily quota due to the processing limitations on the Ethereum network. The redemption processing time may vary. Please refer to the redemption page for more details. Binance is not liable for the impact of delays caused by the Ethereum network, on your ability to withdraw your assets prior to your account closure deadline.
For Earn positions that can be redeemed manually, please do so as soon as possible before your account is permanently closed.
For positions that cannot be redeemed manually due to regulatory restrictions, please contact Binance Support. We will process the redemption for you.
There are two methods to withdraw funds in your Web3 Wallet:
Please note that API services will not be available anymore, including API key creation and using your existing API keys.
If you have any questions or concerns, please contact Binance Support for assistance.