If you've recently moved to another address or country, it is essential that your Binance account information is up-to-date and accurate. Keeping your residential address current will help maintain the security of your account and ensure you receive important communications from Binance.
Follow the steps below to update your address information on Binance (via website):
1. Log in to your personal Binance account and hover over the profile icon. Click [Account] and go to [Identification].
2. Scroll down and click [Edit Address].
3. Select the residential country you want to update to and click [Continue].
4. Fill in address details and click [Continue].
5. Follow the instructions carefully and click [Upload] to upload the document.
6. Binance will review your data in a timely manner. Please note that your Proof of Address may take up to 2 to 3 working days to be reviewed. You will be notified about the outcome of the process once ready. There is no need to contact Customer Support.
Frequently Asked Questions
1. Why do I have to reset KYC if I just want to update my address infrormation?
Different countries and regions have varying regulations that govern financial institutions and cryptocurrency exchanges. When you move to a new country, Binance must ensure that your account complies with the specific regulations of your new residence. This might involve resetting your KYC to meet local legal requirements. This process helps verify your identity and address accurately, enhances account security, and aligns with legal standards.
Please review our Identity Verification process for detailed guidance on completing KYC.
2. If I change my residence country to {XX}, will I be able to access all Binance products (e.g. Futures Trading)?
Different countries have varying regulations, which may affect the availability of certain products and services on Binance. If you change your country of residence, there is a possibility that you may not have access to the same products or might gain access to new ones based on local regulations.
For specific information related to product availability in your new resident country, please contact our Customer Service.
3. How do I change my address to the UK?
Changing your residency to the UK in the short term is not possible due to the significant changes related to the Financial Promotions Regime. These changes require careful consideration and compliance, and we want to ensure a smooth transition for all our users.
To learn more, visit the Identity Verification FAQs page.