Many OKX users in mainland China were stolen and suffered heavy losses. The official finally announced the reason on 6/12:

"Explanation on recent security incidents in individual customer accounts

1. All users involved in this incident have been/immediately resolved satisfactorily;

2. This incident has nothing to do with the choice of Google Authenticator or SMS verification, but#OKXdoes recommend users who are able to use Google Authenticator;

3. OKX’s customer account security system has been tested for more than 10 years. We have full confidence in the security and will continue to adhere to the principle of compensation for customer capital losses due to our own reasons;

4. It has been verified that someone forged judicial substantiation documents and obtained information on very few customers. This matter is already under investigation by the judicial authorities, and we cannot disclose more specific details. We have optimized the process of judicial cooperation, introduced a verification mechanism, and strengthened the security level of AI facial recognition. In the future, we will introduce an expiration mechanism for the certified addresses in the address book to prevent such incidents from happening again. There were no new cases of user account theft or information leakage. "

Lian News confirmed to OKX that compensation has been paid to some users. Founder Star Wu (Xu Mingxing) said: "This incident has become a hot spot in the community and has wasted everyone's time. We deeply apologize. OKX does not shirk responsibility and strives to take on more responsibilities and continuously improves its requirements. OKX will We will redouble our efforts to build various product lines, including security. We believe that first-class products, technology, and compliance are the core of standing in the Crypto industry. There is no competition for success, but continuous competition. "

(Information security analysis: OKX vulnerability in "SMS verification"? OKX founder Xu Mingxing: No, any losses due to OKX will be fully compensated)

(Hacker stole 5 million yuan in 15 minutes: OKX exchange security vulnerability caused users to panic)

This article OKX officially announced the incident of user theft: due to forged personal information, full compensation has been paid. First appeared on Lian News ABMedia.