Addressing the issue of a user receiving funds from a fraudulent address
@Binance Risk Sniper team is addressing the issue of a user receiving funds from a fraudulent address, the following structured approach should be considered to ensure comprehensive risk management and fairness:
1. Initial Risk Assessment:
- Transaction Analysis: Examine the nature and history of the transactions associated with the user. Look for patterns such as rapid conversion to fiat or transfers to multiple accounts.
- User Behavior: Analyze the user's behavior on the platform. Scammers often exhibit distinct patterns, such as using multiple accounts or irregular transaction sizes and frequencies.
2. Categorizing the User:
- High-Risk User: If evidence suggests the user is likely involved in fraudulent activities, immediate measures such as account freezing and further investigation are warranted.
- Low-Risk User: If the user appears to be an innocent recipient, more lenient measures like temporary account holds and user communication should be prioritized.
3. Investigation and Verification:
- KYC Review: Reassess the userâs KYC (Know Your Customer) information to verify their identity and detect any discrepancies.
- User Communication: Contact the user to inform them of the situation. Request explanations and additional verification documents if necessary.
- Collaboration: Work with other financial institutions, exchanges, and law enforcement agencies to trace the fraudulent funds and gather more information.
4. Action Plan:
- Freeze Account: Temporarily freeze the userâs account to prevent further transactions until the investigation is concluded.
- Detailed Investigation: Conduct a thorough investigation to determine the extent of the user's involvement. This may include blockchain analysis to trace the flow of funds and identifying connections to known fraudulent entities.
- User Support: Provide support to the user, explaining the situation and what steps they need to take. Maintain transparency to ensure cooperation.