2024 Year-End Report - GODIN Ambassador Program ⏳
In 2024, we proudly launched the GODIN Ambassador Program, which aims to create a community-focused network to increase brand awareness and strengthen user interactions. The program received over 2,700 applications and 500 ambassadors were recruited. Over time, this initiative has grown into a focused core team of 20 people.
Key Achievements
✦︎ Increased engagement by 40% on social platforms.
✦︎ Record activity on Discord and Telegram.
✦︎ Created over 200 high-quality pieces of content by ambassadors.
✦︎ Provided community advocacy during crises and hacking attempts.
✦︎ Provided valuable feedback for product launches.
✦︎ Resolved over 14,000 user tickets and kept FAQs up to date.
While there were challenges like unequal participation and workflow inefficiencies, strategic alignment and a focus on quality hiring ensured the program’s success. As we look to 2025, we aim to improve hiring processes, enhance training, and achieve greater success by collaborating with new communities 🔥