#Binance announced the integration of generative artificial intelligence (AI) from Amazon Web Services (AWS).
The purpose of this integration is to maintain the stability and operational efficiency of the company's platform. Binance plans to improve operations in two areas - customer verification and handling user support requests.
The GenAI-powered KYC system automatically fills in customer data, processes documents and speeds up information processing, the organization said. According to the release, this made it possible to reduce operational costs for the specified tasks by 80%, the accuracy of recognizing persons in ID – up to 95%.
The release also states that Binance plans to expand the use of both AI and other AWS services in various areas of operations, including risk management and compliance.