A Vietnamese family receives billions of dong worth of assets from a deceased person on Binance

(NLDO)- After 70 days of work, the Coin.Help team has supported the family of an unfortunate investor to receive billions of dong worth of digital assets on the international Binance exchange

At the end of July 2024, young man N.D.D.K, born in 1999, unfortunately passed away due to a stroke. At a very young age, K. did not have time to leave any will related to the billions of dong worth of digital assets that he owned and traded on Binance - one of the largest digital currency exchanges in the world. This put K.'s family in a difficult situation when they did not know how to get these assets back.

After seeking support, K.'s family contacted Coin.Help and its founder, Phan Duc Nhat, for help in retrieving K.'s digital assets.

Mr. Phan Duc Nhat said that upon receiving the request from K.'s family, the Coin.Help team contacted Binance to carry out the necessary procedures. However, the biggest challenge was that the family did not have any other information other than K.'s email and phone number. Important information such as K.'s will, wallet balance, or UserID were not known to the family.

At the same time, the fact that Binance does not have a representative office in Vietnam made the process even more complicated, as all procedures had to be carried out via email and the online support portal.

According to Mr. Nhat, the family then had to prepare copies of many documents. These documents had to be translated into English and notarized.

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