WARNING: DO NOT USE TELEGRAM WALLET IF YOU DO NOT WANT TO LOSE MONEY.

PART 1

I haven't used Telegram for a long time, maybe almost a year, but I returned to using Telegram when I heard about games that give crypto prizes.

Yes, you are right, the NOTCOIN game that went viral a few months ago made me use Telegram again.

After reopening Telegram, I was surprised by the many changes to Telegram and was interested in using Telegram again.

In the last few months I have been very interested in the progress of Telegram and feature updates on Telegram specifically related to crypto. In fact, my last few posts here discussed TONCOIN and its ecosystem, especially Notcoin.

But 1 week ago I experienced something unexpected, suddenly a notification came to my cellphone while I was hanging out with my friends.

The message read "Your verification has been rejected" even though my verification had been approved several months ago and my last application to upgrade my verification to extended level had also been approved.

Then why suddenly my verification was rejected and I couldn't access the funds in my wallet and was asked to contact support to withdraw my funds.

I have contacted the support department and conveyed what I was experiencing well, but for more than a week there has been no progress regarding the problem I was experiencing.

I tried to find out about the problem I was experiencing on their official Twitter and also their official channel on Telegram.

And it turns out that this didn't happen to me alone, in fact there were many users who had experienced the same thing as me several weeks or even months before me and their problem had not been resolved.

Even a few hours ago I tried to contact their support again and the answer I got was always the same.

"Our team is working on your request and will contact you if we have a solution" Do they really solve the problems that I and other users are experiencing? Does it really take a long time to do it, even other users have waited more than 1 month and the problem has not been resolved?