To come up with a solution that would enable consumers to withdraw their money from the Earn product of the cryptocurrency exchange, Gemini said it is collaborating with Genesis and Digital Currency Group. 
The exchange said to users in a thread on Twitter:
3/5 We greatly appreciate Earn users’ patience during this challenging time and are working hard to provide a material informational update soon.
— Gemini (@Gemini) November 22, 2022
Following reports that Genesis, its lending partner, had stopped withdrawals, the exchange said on November 16 that it would be unable to satisfy client redemptions within the service-level agreement’s time constraint of five days.
Genesis has stated that it is looking for an urgent loan of $1 billion. The chance to invest in the troubled cryptocurrency lender was rejected by Binance. Additionally, Genesis has attested that the company can continue operating without declaring bankruptcy.
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