Kraken Faces Criticism Over Mt. Gox Bitcoin Payout Delays
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Cryptocurrency exchange Kraken is at the center of criticism for the handling process of the Mt. Gox creditors. BTC payouts. Despite verifying their accounts, many users face confusion and frustration due to rejected payouts.
Several posts on the Mt. Gox insolvency subreddit reveal that Kraken has repeatedly informed users their account verification levels are insufficient for processing Bitcoin transfers. One user reported receiving an email from Kraken stating their account was not verified at the intermediate or pro level, necessary for receiving payouts.