In Suzhou, China, Li Chengming deposited 640,000 yuan in his bank account but soon received two alarming text messages showing withdrawals of 199,818 yuan each. Acting quickly, he requested the bank to freeze his account, but they refused. Panicked, he called the police and rushed to the bank, arriving within 15 minutes, only to find his balance had dropped to just 19 yuan.

An investigation revealed that Tan Jiankun, the thief, had help from a bank employee who leaked Li’s personal information. The bank staff knew about the fraud but didn't act to stop it. Li took legal action, and the court found the bank responsible for poor management and failing to protect customer data. They were ordered to compensate Li with 642,438.9 yuan plus interest.

This case underscores the importance of safeguarding customer information and promptly addressing suspicious activities. It reminds financial institutions to prioritize the security and trust of their clients.

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