Last updated: 24 July 2024
Disclaimer: In conformità con i requisiti MiCA, le stablecoin non autorizzate sono soggette a specifiche restrizioni per gli utenti del SEE. Per maggiori informazioni, clicca qui.
1. Accedi al tuo conto Binance e clicca su [Compra crypto].
2. Here you can choose to buy crypto with different fiat currencies. Enter the amount you want to spend, and the system will automatically display the amount of crypto you will receive.
Then, choose to pay with [Card (VISA/Mastercard)] and click [Buy].
3. If you haven’t purchased crypto with a card before, click [Add New Card] and enter your card information. Then click [Confirm].
Please note that you may be asked to wait 24 hours if you attempt to bind too many cards at once. If the card fails to bind, try using a card issued by a different bank or from a different issuing country, if possible.
The 24-hour wait period only applies to the card binding process. If you have successfully added a card previously, you can still make purchases without any additional waiting period.
4. Controlla attentamente i dettagli del pagamento e le commissioni di transazione prima di cliccare su [Conferma]. Tieni presente che in qualsiasi momento, il prezzo e la quantità corrispondente di crypto possono essere ricalcolati automaticamente.
To learn more about the calculations of pricing and crypto rates, click the [...] icon next to the price quotation.
5. Se applicabile, verrai reindirizzato alla pagina delle transazioni OTP della tua banca. Segui le istruzioni per convalidare il tuo pagamento.
6. Attendi l'elaborazione dell'ordine. A breve vedrai le crypto acquistate nel tuo wallet spot.
Frequently Asked Questions - Cards and Payments
1. If I use a bank card to purchase crypto, what are the supported payment methods and currencies?
Binance supporta le carte di credito e di debito VISA e Mastercard, oltre a Apple Pay e Google Pay. Le valute supportate sono le seguenti:
AED, AMD, AUD, AOA, AZN, BGN, BHD, BRL, CAD, CHF, CLP, COP, CRC, CZK, DKK, DOP, EUR, GBP, GEL, HKD, HUF, IDR, ILS, ISK, JPY, KES, KWD, KZT, MNT, MXN, NZD, OMR, PAB, PEN, PHP, PLN, QAR, RON, SAR, SEK, TJS, TRY, TWD, UGX, USD, UYU, UZS, VND, XAF e ZAR.
2. Il sistema mi comunica che il paese che ha emesso la mia carta non è supportato. Quali paesi che emettono carte sono attualmente supportati da Binance?
Binance currently supports cards from over 220 countries. If your card’s issuing country is not supported, try using a card from a different country.
3. Quante carte posso collegare al mio conto?
You can link up to five bank cards to your account.
FAQ - Transazioni
1. La transazione verrà annullata se non riesco a completare l'acquisto entro il limite di tempo?
Yes, if you do not complete the order within the time limit, it becomes invalid, and you will need to submit a new transaction.
2. Se il mio acquisto non va a buon fine, posso recuperare l'importo pagato?
Yes, if payment has been deducted for failed transactions, the payment amount will be refunded to your card. The refund process may take a few days to appear on your card statement.
3. Perché viene applicata una commissione aggiuntiva quando acquisto crypto?
Some banks may classify crypto transactions as quasi-cash payments, resulting in additional fees. If you are charged an extra fee, please contact your bank to clarify the reason.
4. Why do I see error messages like "Transaction declined by issuing bank. Please contact your bank or try a different bank card" or “The card you’re using is not supported, please change a card and try again”?
Some banks and card providers may restrict cryptocurrency transactions due to internal policies. If your transaction is blocked, consult with your bank or card provider about their rules on cryptocurrency trades. Alternatively, try using another card (from the same or a different bank).
5. Why did I receive less cryptocurrency than I expected? Are there other factors at play, like conversion rates, in addition to fees?
When buying cryptocurrency with a card, both fees and conversion rates/prices can affect the final amount you receive. You can check your order details in [History] - [Fiat Order].
6. Cosa devo fare se il mio acquisto non va a buon fine? Dove posso trovare informazioni dettagliate sull'errore e sulla sua soluzione?
Go to [History] - [Fiat Order] and find the failed order. The order status will show as "Failed". Click the [i] button to view a detailed explanation under [Unable to Process].
Puoi cliccare su [Richiesta] per richiedere ulteriore assistenza al Supporto clienti di Binance.
FAQ - Impostazioni e storico degli ordini
1. Una volta completato l'ordine, dove posso visualizzare la criptovaluta che ho acquistato?
Hover over the wallet icon and go to [Overview] to check whether the cryptocurrency has arrived.
2. Quando effettuo un ordine, il sistema mi dice che ho già raggiunto il mio limite giornaliero. Come posso aumentare il limite?
Click [Increase limit] if you've reached your daily limit.
You'll be prompted to complete additional verification. After completing the process, you can increase your limit.
Alternatively, you can view your current limits and upgrade your identity verification level for a higher account limit. Mouse over the profile icon and go to [Account] - [Identification].For more details, please check How to Complete Identity Verification for a Personal Account?
3. Dove posso visualizzare lo storico degli acquisti?
Click [Buy & Sell] - [Orders] on the main page.
You can view your order history by clicking [Fiat Order] - [Buy].
To learn more about using bank cards on Binance, please visit the Credit/Debit Card Purchase Guide FAQs page.