Bot/multi-accounts open multiple support requests with the same request to try to beat the system. The company manually reviews each ticket to ensure that it does not affect real users.
This causes delays for real users. They also state that trying to cheat the system will not work. In the meantime, brave multi-accounters have already reported directly to the discord chat room that they have requested a withdrawal for all their accounts.
Discord: https://discord.com/channels/562272317930209280/765563708624732241/1085167541468532736