Sign-Up Troubleshooting
When signing up on Binance, you might run into a few common issues. Here’s a guide to help you quickly fix these problems.
1. Not receiving the verification email. If you have not received the verification email, it may be in your spam or junk folder. Check them first. Make sure that you entered the correct email address during registration. If the email is still missing, try resending it from the Binance registration page.
2. The verification link is not working. When the verification link in your email is not working, it may have expired or been corrupted. Return to the Binance registration page and request a new verification email.
3. Identity verification failing. Identity verification often fails due to blurry or incorrect documents. Make sure to upload clear, high-quality images of your government-issued ID and a selfie.
4. Trouble Setting Up Two-Factor Authentication (2FA). If you are facing issues setting up 2FA, ensure your phone's time settings are synchronized automatically, as incorrect time settings can cause authentication errors. If using Google Authenticator, double-check that you scanned the QR code correctly or manually entered the provided key.
It’s important to note that this short guide does not cover all the potential problems. If you continue to experience issues, please contact Binance Support for further assistance.