This is my sister's account. She is not able to access her a

This is my sister's account. She is not able to access her account. Every time she does facial verification, the faield is showing. Now I don't know what to do. Can someone help me please.#helpmeplease 

This is my sister's account. She is not able to access her account. Every time she does facial verification, the faield is showing. Now I don't know what to do. Can someone help me please.

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.css-1iqe90x{box-sizing:border-box;margin:0;min-width:0;color:#EAECEF;}This is my sister's account. She is not able to access her account. Every time she does facial verification, the faield is showing. Now I don't know what to do. Can someone help me please.

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This is my sister's account. She is not able to access her account. Every time she does facial verification, the faield is showing. Now I don't know what to do. Can someone help me please.