Cuidado.

William received a call from someone claiming to be a Binance agent, informing him of an unauthorized withdrawal. Soon after, he got a text with two links - "https://bloccatransazione.com" and "https://verificanecessaria-binance.com" - telling him to click them to block the transaction and reactivate his account.
Concerned, William clicked the links and followed the instructions, unaware they were part of a phishing scheme. The "agent" then asked William to perform a face verification, which he did. This allowed the scammers to access his Binance account and drain his cryptocurrency.
William later sought help from the official Binance team. The Binance team confirmed the call, text, and links were a malicious attempt to compromise William's account. They emphasized they never contact customers through calls or messages to request sensitive info or initiate actions - the only legitimate way to reach Binance is through their official website. Further, any suspicious link can be verified through the Binance official verification page at Binance Verify.
This incident reminds cryptocurrency users to always verify the authenticity of any communication, even if it seems legitimate, to avoid such scams. Binance will never ask for sensitive actions over the phone or through unsolicited messages.