How to Send Cash via Binance Pay Through a Bank Service Provider?

Please refer to the transaction limit below:

Once you select the destination country, you will see an estimated transaction time. The actual duration may vary depending on the payment method you choose. While transactions are completed within the same day, in some cases it may take more than 10 working days due to local regulations and payout institution requirements.

Go to [Pay] - [Send Cash], to view the status of your latest transfer. To view your transfer history, tap the [History] icon on the top right corner.

a. The recipient details are wrong

Most banks won’t accept payments if the recipient details are incorrect.

Please double-check all recipient information carefully before proceeding.

b. The recipient account has reached its remittance limit.

Some countries may limit the amount of money a resident can receive per day due to regulatory requirements. The transfer will fail if the recipient’s remittance limit has been reached.

Please ensure that your recipient’s remittance limit is sufficient before proceeding with the transfer.

c. Other possible reasons:

• The transaction posed Anti-Money Laundering (AML) or Counter-Terrorism Financing (CTF) concerns.
• The recipient did not collect the transferred funds within 28 days of a successful transfer (cash pick-up only).
• The recipient is below the permitted age of 16 (cash pick-up only).

• You will be notified when the transfer has failed. Both the payment amount and transaction fee will be refunded to your Funding Wallet in cryptocurrency. If the receiving institution (mobile wallet and bank transfer payout channels) does not accept the transaction, no transaction fees will be charged for refunds.
• However, for cash pick-up, if the transfer fails because the recipient did not collect the funds within 28 days of a successful transfer or if the beneficiary is below the permitted age, transaction fees will still be charged.

In most cases, you have 30 days from the transaction date to lodge a dispute. For further assistance, please contact Binance Support via Chat.

Local taxes, as dictated by jurisdiction and its regulations, will be deducted directly from the received amount. Users acknowledge and agree that the amount sent from Binance may differ from the received value due to their tax status.

Note: Binance does not charge any tax fees.