How to Download the EML File of an Email to Verify Its Authenticity?

What are phishing emails?

Phishing emails are one of the most common security threats to your account. For example, you may receive emails that look like they come from Binance. However, upon closer inspection, you’d realize they’re fraud.

Below is a common example of phishing emails, where scammers manipulate email headers to mimic an official Binance email address. Please be cautious, don’t confirm the authenticity of an email by solely referring to the sender email address.

For more details on how to distinguish phishing emails, you may check out the following articles:

• How to Identify Phishing Emails
• Examples of Phishing Emails

How can I verify the authenticity of an email?

If you receive a suspicious email and you're uncertain about its legitimacy, you may contact Binance Support with email screenshots and an EML file for verification. The Binance security team can help verify the email’s authenticity.

Remember, don't click on any links, download attachments, or provide any information before the email is confirmed to be authentic and safe. Stay vigilant, and together, we can ensure the security of your Binance account.

What is an EML file?

An EML file is an email message saved to a file. When an email is saved in this format, it retains the original HTML formatting and headers and is essentially like an entire email saved as an attachment. It can include the original email content, attachments, and even the original sender and recipient information. They provide additional information that can help the Binance security team verify an email’s authenticity.

How to download an EML file?

Let’s see how to download the EML file on Gmail and Proton Mail.

Gmail

1. Open the email you want to download as an EML file. Click the three dots or the [More options] icon at the top-right of the email.

2. Select [Download message] or [Download as EML].

3. Choose where you want to save the EML file and click [Save]. The email has been successfully downloaded as an EML file.

4. Right-click on the EML file you downloaded and click [Open With] - [Other]. Select [TextEdit] if you’re using macOS or [Notepad++] if you’re using Windows.

Proton Mail

1. Open the email you want to download as an EML file. Click the three dots icon and select [Download message] or [Export].

2. Choose where you want to save the EML file and click [Save]. The email has been successfully downloaded as an EML file.

3. Right-click on the EML file you downloaded and click [Open With] - [Other]. Select [TextEdit] if you’re using macOS or [Notepad++] if you’re using Windows.

Outlook

1. Open the email you want to download as an EML file. Click on the three-dot icon and select [Download] from the drop-down menu.

2. Choose where you want to save the EML file and click [Save]. The email has been successfully downloaded as an EML file.

3. Right-click on the EML file you downloaded and click [Open With] - [Other]. Select [TextEdit] if you’re using macOS or [Notepad++] if you’re using Windows.