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Frequently Asked Questions
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You can transfer crypto to other Binance users instantly on Binance Pay via a registered phone number, email address, or Binance User ID (BUID).
How to transfer crypto to another Binance user via Binance Pay on the app?
When you want to transfer crypto to another Binance user, you can send crypto to their account via their phone number, email address, or Binance user ID.
Send crypto via Binance Pay
1. Log in to your Binance app. Tap the [Pay] icon on the top right corner of the app homepage and tap [Send].
2. Select your transfer method (via your payee’s registered Binance phone number/email/BUID), enter the information accordingly, and tap [Continue].
3. Then, select your preferred crypto, enter the amount you wish to send and tap [Continue].
4. Please check the information on the screen carefully and tap [Confirm]. Your transfer will be completed immediately and cannot be recovered if you enter the incorrect details.
Then, verify the transfer.
5. Your transfer is complete.
Withdraw crypto via Binance Pay
1. Log in to your Binance App and tap [Wallets] - [Withdraw]. Select the crypto you want to transfer and tap [Send via Email/Phone/ID].
2. Select how you want to transfer (via phone number/email/Binance user ID) and enter the information accordingly. Then, enter the amount to transfer.
Notes:
- Currently, Binance Pay supports internal transfer via a phone number, email address, or Binance User ID;
- The available balance shows the total assets you can utilize from your Spot and Funding Wallets. You can choose to use either one of the wallets for the transfer. If the wallet balance is insufficient, you can choose to use the assets in both wallets or pay in other currencies.
- The recipient needs to have a verified Binance account to receive funds.
- [Note] is optional. Any message you enter here will be sent to the other party.
3. Tap [Send] and confirm the transfer. Please check carefully before tapping [Next]. Your transfer will be completed immediately and it cannot be recovered if you entered the incorrect details.
Then, verify the transfer with 2FA.
4. Your transfer is complete. You can tap [View History] to see the transfer record.
How to transfer crypto to another Binance user via Binance Pay on the website?
When you want to transfer crypto to another Binance user, you can send crypto to their account via their phone number, email address, or Binance User ID (BUID).
Send crypto via Binance Pay
1. Log in to your Binance account and go to [More] - [Pay].
Click [Send].
2. Select a transfer method (via your payee’s registered Binance phone number/email/ BUID), enter the information and click [Continue].
3. Then, select your preferred crypto, enter the amount you wish to send and click [Continue].
4. Please check the information on the screen carefully before clicking [Confirm]. Your transfer will be completed immediately and cannot be recovered if you enter the incorrect details.
Then, verify the transfer.
5. Your transfer is complete.
Withdraw crypto via Binance Pay
1. Log in to your Binance account and mouse over the wallet icon. Click [Overview].
Click [Withdraw].
2. Choose an asset and switch to [Binance user].
3. Select a transfer method and enter the recipient’s email/phone number/BUID and the amount to send. Click [Send].
4. Check the details carefully before clicking [Continue]. Your transfer will be completed immediately and it cannot be recovered if you entered the incorrect details.
5. Verify your request and your funds will be transferred to the recipient.
Frequently Asked Questions
1. Who can use the phone/email/Binance user ID to send crypto?
Binance users who have completed identity verification can send crypto to other Binance users via phone number/email/Binance user ID.
2. Who can use their phone number/email/Binance user ID to receive crypto?
To receive crypto via a phone number/email/Binance user ID, you must be a verified Binance user.
3. Where can the recipient find the crypto I sent?
The crypto will be credited to the recipient’s Funding Wallet.
4. Can I recover the funds if I entered the wrong phone number/email/Binance user ID?
No. Transfers via phone number/email/Binance user ID are immediately credited. They cannot be recovered if you enter the wrong details. Therefore, please check that the phone number/email/Binance user ID is correct before confirming the transfer.
5. Which Binance app version supports Binance Pay?
Your Binance app needs to be 2.41.0 or above to use the Binance Pay transfers via phone number/email/Binance user ID function. To check your Binance app’s version, go to [Account Center] and tap the settings icon. Scroll down to [About Us].