What is a Proof of Address?
- Your Name
- Your Home Address
- The Date of Issue
- The Issuing Authority
- A Reference to the Issuing Authority (e.g., a logo, contact information, or a website)
What documents count as Proof of Address?
- Utility bills, e.g., electricity, water, gas, sewerage
- Internet service provider account statements
- Landline telephone/Internet/TV/communication packages bills (mobile bills are not acceptable) (1)
- Letters from Tax/Government Authority (tax statements may go beyond three months, within the past year) (2)
- Certificate of residence from local government (within three months, unless stated otherwise)
- Building management statements (3)
- Home insurance statements
- Mortgage statements (4)
- Bank or Credit Card statements, including accepted list of Fintech companies (5)
- Bank reference letters - stamped and/or signed
- Student rental agreements from university residence or university housing/halls
- Letter from a university to confirm a student attends the school and their current residential address
- Government-issued student grants/loans or bursaries to a current residential address
- Government-issued National ID card/Residence card containing residential address (cannot be the same document used for Identity verification) (6)
Additional acceptable POA documents for specific countries
- ID Card (you can use the same single ID document for POI and POA)
- Hungary Residence Card
- Reference/confirmation letter from publicly listed and/or approved electricity/gas service providers (EDF, Total, Suez, CDiscount Energy, EkWateur, Mint Energies, E.leclerc Energie, Engie, ENI)
- Government-issued National ID card/Residence card containing residential address is not accepted
- Driver’s Licence (where the license has not also been used for purposes of identification)
- Household/motor insurance certificate and renewal notice
- Lease agreement with rent receipt (showing the latest year of payment)
- Civil ID and Public Authority for Civil Information with full information and stamped
- Driver’s License (Front and back side)
- Smart Card Printout
- Qatari National Address Portal Certificate
- Saudi National Address Portal
- Individual Register (resident register)
- INE (Voting ID)
- Rental contract, must be registered before the Mexican Tax Authority (SAT)
- Indian Passbook
- Main page with personal data and photo
- Page showing transaction history of the last 3 months
- Download a certificate of your data here, including the legal residence address
- Postpaid mobile phone bills
- Rental agreements in force, with a notarized signature by the property owner, along with a utility services bill (water, electricity, telephone)
- Annual Individual Income Tax Return Declaration (IRPF)
- Employment contract or offer letter from current employer, along with a payslip issued within 180 days
- Annual report/statement of income/investments/pension funds issued by a local financial institution
- Property Tax (IPTU) payment certificate, referred to the current year
- Registered Motor Vehicles Tax (IPVA) payment certificate, referred to the current year
- Bank billet for school fees, health plan fees, condominium fees or housing financials, referred to the current year
- Statement from the Federal Revenue Office (RFB) or the Social Security Institute (INSS)
- Tax certificate
- Bill for Medical pre-payment
- Police Verification or Residence Certification issued by the police (Constatación policial / Constancia/Certificado de Domicilio)
- Not accepted: Government-issued National ID card containing residential address
- Commercial Registration Certificate (eKYC) under name of account owner
- Postpaid mobile phone bills
- Correspondence from a state or local government authority, department or agency
- A record of a visit to the account owner’s address by a senior official of the government
- An official conduct certificate
- National or local tax payment receipt / certificate
- Insurance card
- Any identification document (ID card/residence card) used by the retail customer for POA verification has to be valid (i.e., not expired). These documents do not need to be issued within the last three months;
- Please ensure the proof of address document shows your full name and residential address. It should also be dated within three months;
- The name on the document must be the same as the ID submitted;
- The address on the document must be the same as the residential address entered;
- The name, address, issue date, and issuer must be clearly visible.
What documents do not count as Proof of Address?
- Statements of credit cards issued by retail stores
- Utility reference letters from the utility/service provider
- Utility contract confirmation
- Payslips/labor contracts
- Transaction receipts (even if delivery/billing address is provided)
- Bank correspondence letters/marketing materials
- Mortgage/loan correspondence letters/marketing materials (except mortgage/loan statements)
- Bill statements where product/services subscribed are not specified
- Insurance documents (except home insurance documents)
- Bills from streaming services
- Mobile phone bills
- Medical bills
- Documents issued to a P.O. Box (your residential address must be visible)
- For Balkans countries only, the following are not accepted: Serbian ID card with chip, Montenegro ID, Bosnia and Herzegovina ID
When uploading a document, please note:
- Check that your document is not older than three months. Binance only accepts Proof of Addresses that are dated within the last three months from the date of issuance.
- Make sure your document can be used as Proof of Address. If you are unsure, please refer to the lists above.
- Check that the name and address on your Proof of Address document match the name and address you submitted during the Binance account registration process.
- Capture the document vertically (in portrait mode) to ensure the full document is captured. Do not capture it in landscape mode.
- Please use original, unedited documents only and avoid documents with cuts. You may submit a photo/scan of a hard copy bill or a PDF file of a paperless bill. However, scans or screenshots should not have blurs or reflections and should not be in black and white. You should also scan all four corners of your document and ensure all text is readable.
- Keep the document unaltered, except when masking bank accounts or card numbers ( sensitive data can be covered).
- Make sure your document is in the correct format and file size. We accept .PDF, .JPG, .JPEG, and .PNG. If you are unsure of the file format, right-click on the document and click [get info]. Uploading documents in other formats will not work.
- Please note that your Proof of Address may take up to 2 - 3 working days to be reviewed. You will be notified about the outcome of the process once ready. There is no need to contact Customer Support.
Frequently Asked Questions
1. Is a bill for a telecommunications package (e.g., mobile + internet + TV) acceptable?
2. What is an invalid or incomplete address?
3. What kind of Proof of Address documents are unacceptable?
4. How do I modify the Proof of Address?
Via Website
How to complete address verification for a personal account on the Binance website?
![](https://public.bnbstatic.com/image/cms/article/body/202407/bcc7f8ece9edf46692ec46a966065ae2.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/080066b882d696d2cb6aeb3c05a3e0dc.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/3c3f78236428ad48ad114dd829177780.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/f6b389ad0b7294406472e0e9b98eaec6.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/669f9e7209b14a59f46e44ad95d42fa6.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/ca30c6aab76a27752e609e4a814c1d61.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/291a27c4e40ddf86259285962544157f.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/c11f4cd5d7a4e6e4cab729017ac82148.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/49bbe4081b40806a7a9bafd6bfc949b2.png)
Via App
How to complete address verification for a personal account on the Binance app?
![](https://public.bnbstatic.com/image/cms/article/body/202407/521a700f39af0b8905d5861c8dde0105.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/6c6a2e15ece8ac927908a8cfd4ccd575.png)
![](https://public.bnbstatic.com/image/cms/content/body/202407/b0aeec62dfdd79ace6b2f207c173dccf.png)
![](https://public.bnbstatic.com/image/cms/content/body/202407/1b83d136070509957863b4d56f5019cf.png)
![](https://public.bnbstatic.com/image/cms/content/body/202407/6d7abf044cd6e943a0ef0d431ebd734a.png)
![](https://public.bnbstatic.com/image/cms/article/body/202407/919aa8f8b9b0891ab827342091246ee0.png)
![](https://public.bnbstatic.com/image/cms/content/body/202407/7b8c06c75dc9993067d17df7111be616.png)
Frequently Asked Questions
When uploading a document, please note:
- Check that your document is not older than three months. Binance only accepts Proof of Addresses that are dated within the last three months from the date of issuance.
- Make sure your document can be used as Proof of Address. If you are unsure, please refer to the lists above.
- Check that the name and address on your Proof of Address document match the name and address you submitted during the Binance account registration process.
- Capture the document vertically (in portrait mode) to ensure the full document is captured. Do not capture it in landscape mode.
- Please use original, unedited documents only and avoid documents with cuts. You may submit a photo/scan of a hard copy bill or a PDF file of a paperless bill. However, scans or screenshots should not have blurs or reflections and should not be in black and white. You should also scan all four corners of your document and ensure all text is readable.
- Keep the document unaltered, except when masking bank accounts or card numbers ( sensitive data can be covered).
- Make sure your document is in the correct format and file size. We accept .PDF, .JPG, .JPEG, and .PNG. If you are unsure of the file format, right-click on the document and click [get info]. Uploading documents in other formats will not work.
- Please note that your Proof of Address may take up to 2 - 3 working days to be reviewed. You will be notified about the outcome of the process once ready. There is no need to contact Customer Support.