Update on 2024-06-16: Binance has started to collect asset refund information for “Secondary Market” participants. Please supply the required information via this form before 2024-06-30 23:59 (UTC+8).
“Primary Market” participants who are not eligible to claim a refund before 2024-06-25 23:59 (UTC+8), i.e., you participated in an official token sale, but the guide indicated that you are not eligible for a refund, please refer to the Refund Claim Guide and contact Binance Support before the deadline of 2024-06-30 23:59 (UTC+8).
Please note: If “Primary” or “Secondary Market” participants do not submit the required information before the deadline, Binance will consider that users have forfeited their rights to claim any potential refunds.
For the latest progress and developments on asset recovery issues related to XIRTAM, please follow this Telegram channel.
Fellow Binancians,
To uphold its principle of protecting users, Binance’s security team has been diligently communicating and working continuously on the asset recovery issues linked to the XIRTAM project. As of 2023-09-06, Binance had initiated the asset recovery process for over 1,750 victim addresses to assist users in recovering their assets from the incident.
1. Asset Recovery Process for “Primary Market” Participants to End on 2024-06-30 23:59 (UTC+8)
For users who participated in an official public or private XIRTAM token sale (Primary Market Participants), if you did participate in an official token sale, and the guide indicates that you are not eligible for a refund, it is possible that we are still reviewing your activity.
If “Primary Market” participants are still not eligible to claim a refund before 2024-06-25 23:59 (UTC+8), please refer to the Refund Claim Guide to submit information via the same guide and contact Binance Support before the deadline of 2024-06-30 23:59 (UTC+8). Please note: If you do not submit information before the deadline, Binance will consider that you have forfeited your right to claim any potential refunds.
2. XIRTAM “Secondary Market” Asset Refund Information Collection Begin
As Binance does not hold any assets that users used to purchase XIRTAM in secondary markets (“Secondary Market” participants), these affected assets were initially outside the scope of the asset recovery initiative. However, in line with its user-first mentality and to protect users, Binance will use the remaining ETH assets after the end of the asset recovery process for “Primary Market” participants to facilitate the asset recovery process for “Secondary Market” participants.
Binance has started collecting information with regard to XIRTAM Secondary Market Asset Refund. Please fill in the requested information in as much detail as possible before 2024-06-30 23:59 (UTC+8). Please note: If you do not submit information before the deadline, Binance will consider that you have forfeited your right to claim any potential refunds.
Qualification Verification: After the deadline, Binance will work to verify each claimant's information and confirm eligibility for a refund.
How refunds will be distributed: Binance will use the remaining assets that were not claimed by ”Primary Market” participants to complete the refund to “Secondary Market” participants.
Therefore, depending on the number of claimants and value lost, it is possible that the total refund that each “Secondary Market” participant receives may be less than their claimed loss. The refund will be initiated after verification of the submitted information is completed. Please follow the Telegram channel for the latest updates.
Binance reserves the right in its sole and absolute discretion to determine the refund process and criteria, and the eligibility of any claim for a refund as well as the amount thereof. Binance shall not be responsible or liable to any person for any claim, loss or matter that may arise from or in connection with the actions of XIRTAM and/or any action or inaction taken in relation to this refund exercise, including but not limited to the determination of the eligibility of any claim for a refund and/or the amount of refund.
Binance will always uphold the user-first principle at the heart of everything we do. We will do our utmost to protect users and maintain the healthy development of the crypto industry.
Thank you for your support!
Binance Team
2024-02-01
Note: This announcement was updated on 2024-06-16 to highlight that Binance has started to collect Asset Refund Information for “Secondary Market” participants, where users are required to fill in the requested information via this form before 2024-06-30 23:59 (UTC+8). “Primary Market” participants who are not eligible to claim a refund before 2024-06-25 23:59 (UTC+8) should refer to the Refund Claim Guide to submit information and contact Binance Support before the deadline of 2024-06-30 23:59 (UTC+8). Please note: If “Primary” or “Secondary Market” participants do not submit their information before the deadline, Binance will consider that you have forfeited your right to claim any potential refunds. Users can follow this Telegram channel to receive more updates on asset recovery processes. It was previously updated on 2024-03-08 to update the launch date of asset recovery process for all secondary market participants from 2024-03-10 to 2024-03-11.
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