Several Binance P2P sellers reported that their bank accounts were frozen after trading with certain buyers. These buyers purchased crypto on Binance P2P to trade on other platforms and were scammed. When they reported it to local authorities, both the scammers' and the innocent Binance P2P sellers' accounts were frozen.
As a Binance P2P seller, you can take the following precautionary measures to protect yourself:
- Ask the buyer for additional identity verification documents in the chat before proceeding with the order. If they refuse to provide, you have the right to ask the buyer to cancel the order. You may also submit an appeal after receiving the buyer’s fund, and the customer service team will step in to negotiate a refund.
- Use a separate bank account for P2P transactions.
- Reduce the frequency of P2P transactions. Avoid conducting multiple transactions at the same time.
- Avoid any mention of cryptocurrency or related phases in the payment reference/notes.
If your bank account is frozen, please contact your bank immediately. You should also proactively work with local authorities to provide evidence and transaction records with the P2P buyer. Consult legal advice if necessary.
If you cannot contact the buyer, contact the customer service team for assistance. Please provide screenshots and information related to the P2P order.