Odaily Planet Daily News Sun Yuchen said that Huobi and Poloniex are now online FTX balance inquiry, and users can use the customer code to check the asset status. Earlier news, FTX sent an email to creditors on March 29, including the customer code and claim assets; if the user believes that the account balance on the FTX trading platform is a positive net balance, but has not received the unique customer code from FTX's claims agent Kroll, please send an email to FTXInfo@ra.kroll.com. Please do not share the customer code with any third party.