Yes. Yesterday I spent about 2 hours on the chat asking for explanations. Luckily the attendant was super friendly and attentive. Even so, my statement was wrong for the sales I made.

Is your Binance also showing an incorrect value for how much you have? When I look at the home screen, there is one value, but when I go to convert it, it shows me another value about 200 reais lower than what is shown on the home screen.