In 2024, Deepcoin has achieved impressive results in the global cryptocurrency market with its outstanding products, innovative services, and global strategic layout. Significant breakthroughs have been made in market ranking, compliance progress, product innovation, customer service, and brand promotion. Looking back at the innovative journey of 2024 and looking forward to 2025, Deepcoin will continue to pursue excellence through passion and lead breakthroughs through innovation.
Contract trading volume increased nearly 10 times, spot trading volume increased nearly 6 times
Since 2024, Deepcoin platform's contract trading volume has increased nearly 10 times compared to the previous year, with average daily trading users increasing nearly 3 times, and newly added trading pairs growing by 42.13%. Spot trading volume on the platform has increased nearly 6 times compared to the previous year, with average daily trading volume nearly tripling.
Cumulatively launched over 20 new products, with over 1 million new service trading users
In 2024, Deepcoin continues to innovate around trading experience, fund security, and copy trading services, accumulating over 20 important features including chasing limit orders, placing orders at counterparty price/market price, estimated liquidation price for opening positions, position optimization, proportional copy trading and reverse copy trading, enhanced trader tools, real-time rebates, transparent order display, and mnemonic phrase identity verification.
At the same time, the product research and development team insists on iterating existing products to enhance user experience. For example, the chasing limit order function, with its convenient operation and significant cost advantages, has greatly increased users' trading frequency.
Cumulatively solved over 400,000 user issues
Deepcoin always adheres to a customer-centric approach, solving over 400,000 user issues throughout 2024; covering 12 languages; customer consultation response rate within 30 seconds ≥ 95.75%; online waiting rate <0.27%; annual complaint rate <0.01%; recovered tens of thousands of incorrectly charged assets and cross-chain assets for users; difficult issue resolution rate within 48 hours ≥ 93.69%; frequency of customers contacting about the same issue again ≤ 0.6%; customer service response error rate in service quality audits <0.1%.
Became the seventh overseas cryptocurrency exchange globally to obtain compliance access through the Korean CODE
In July 2024, Deepcoin became the first in the year and the seventh globally to access the Korean CODE compliance solution to comply with South Korea's cryptocurrency Travel Rule regulations as an overseas cryptocurrency exchange. Currently, Deepcoin has completed the integration with the Korean CODE compliance solution, highlighting Deepcoin's long-term commitment to improving compliance standards in the cryptocurrency field and strengthening its security infrastructure. Through the integration with the CODE solution, Deepcoin can easily facilitate deposits and withdrawals with major exchanges in South Korea (including Upbit, Bithumb, Coinone, Korbit, GoPax), promoting seamless information sharing between virtual asset service providers (VASP). According to FATF guidelines, this collaboration ensures the transparency of virtual asset transactions by sharing sender and receiver information during the transfer process between VASPs.
Deepcoin's affiliate company obtained the Hong Kong TCSP license
In July 2024, Deep Custodian Limited was granted a 'Trust or Company Service Provider License' (license number TC009487) in Hong Kong, allowing it to legally and compliantly provide clients with custodial services for cryptocurrency assets, including Bitcoin and Ethereum. As an affiliate of Deepcoin, Deep Custodian Limited offers secure and compliant asset custodial services using advanced security technologies, ensuring that every transaction can be conducted in a secure and reliable environment.
CMC asset proof exceeds 200 million USD, CMC derivatives global ranking rises
In 2024, Deepcoin maintained a rapid development trend. According to CMC's Proof of Reserve, Deepcoin has over 200 million USD, with a reserve assurance rate exceeding 100%. The proof of reserves (PoR) aims to verify that user assets are held 1:1 on the cryptocurrency trading platform, demonstrating its solvency and sufficient liquidity to users.
In addition, Deepcoin has jumped to the 7th place in the CoinMarketCap derivatives exchange ranking, demonstrating its increasing influence.
Continuously expanding the South Korean market, sponsoring the top MMA professional league, Black Combat
In July 2024, Deepcoin announced that it became the main sponsor of Korea's top MMA professional league, Black Combat. This collaboration marks an important step for Deepcoin in supporting the sports community and promoting cryptocurrency adoption. Both parties will closely cooperate in brand promotion, content creation regarding crypto assets and mixed martial arts, and a wider range of fields, building a bridge between the crypto world and mixed martial arts events.
Black Combat is the first sports organization in South Korea to host a mixed martial arts league, enjoying considerable prestige among young and middle-aged men in South Korea. It creates video content based on the popular YouTube platform, with total views nearing 400 million. Partnering with Black Combat, Deepcoin has hosted popular tour events in cities such as Seoul and Busan, South Korea.
Actively participating in Web3 industry summit, promoting industry innovation
In 2024, Deepcoin actively participated in multiple heavyweight industry summits, appearing at the Hong Kong Web3 Festival, Dubai Token2049, Asian Bitcoin Summit, Korea Blockchain Week (KBW), Singapore Token2049, and Korea Digital Technology Media Show (DTMS), while organizing related peripheral activities, further strengthening cooperation with industry leaders. Deepcoin hopes to join hands with leaders in the blockchain industry, innovative entrepreneurs, top investors, and passionate crypto enthusiasts to discuss the latest industry developments and future trends, gathering creative ideas to shape the future of crypto assets.
Deepcoin founder and CEO Ego stated: '2024 is a critical year for Deepcoin's development. Through technological innovation, regulatory breakthroughs, and key regional market expansions, we have provided users with a safer, more robust, and extremely innovative trading experience. Looking ahead to 2025, we will continue to uphold the principle of putting users first, continuously optimizing product features, and focusing on creating more exceptional trading tools for global users, helping every user trade easily and profit steadily. At the same time, we will promote the compliance and transparency of the cryptocurrency industry, setting a new benchmark in the industry.'
