To help Coin98 (C98) overcome current challenges and restore community trust, the development team should consider a clear roadmap, including the following steps:

1. Prioritize fixing technical bugs

  • Improve stability and security: The team needs to conduct a comprehensive assessment of the wallet system to fix asset display issues, address blockchain connection problems, and upgrade anti-hack security mechanisms.

  • Increase testing before release: The testing process (QA) needs to be strengthened, especially with new features like Zen Profile or on-chain chat, to avoid bugs that affect user experience.

2. Enhance customer support

  • Prompt and transparent support: Build a more effective 24/7 support channel to ensure users can receive quick solutions to emerging issues.

  • Enhance community education: Provide clear documentation and security alerts so users know how to protect their assets.

3. Focus on core improvements

  • Optimize product performance: Instead of chasing new features, the team should focus on improving the stability of existing products, including multi-chain wallets and staking services.
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  • Enhance on-chain security features: Introduce asset protection tools such as alerts for unusual transactions or automatic account freeze functions when suspicious activity is detected.

4. Transparency and commitment to the community

  • Public development roadmap: Present a detailed action plan and commit to timely execution, including product update schedules, bug fixes, and security improvements.

  • Transparent communication: Timely announcements about technical incidents and progress in resolution. Transparency will help rebuild user trust.

5. Rebuild trust

  • User incentive programs: Consider cashback programs, staking incentives, or token distributions for those affected by system bugs.

  • Strategic partnerships: Strengthen relationships with major blockchain partners to assert position and create new growth momentum.

6. Restructure the team if necessary

  • If issues arise from internal management or lack of expertise, the Coin98 team needs to consider restructuring and adding suitable personnel to lead the project through the crisis.

This roadmap will not only help Coin98 address immediate issues but also lay the foundation for sustainable development in the future. Implementation requires significant commitment and effort from the development team.