Have you submitted your Pi KYC for over a month and it still hasn't been verified? Well here's what you need to do
STEP 1
▫️Click on the Pi App, not the Pi Browser...
STEP 2
▫️Locate the three lines in the top left corner of your screen and click
STEP 3
▫️Scroll down to Profile and click, copy your username and the email address of the affected account, the email should have been verified.
STEP 4
▫️Go back and click on the three lines in the top left corner of your screen.
STEP 5
▫️Locate the SUPPORT PORTAL and click. It will take you to the Chrome browser...
STEP 6
▫️Scroll down the page, under SUGGESTED FORMS, you will see the KYC REQUEST BY EMAIL. Click on it
STEP 7
Fill out the forms with your correct details
STEP 8
After filling out the form, carefully scroll down to REQUEST: When submitting your KYC request...
Tap on one of the options like
▫️Problem with the first screen: consent, age, country, ID type
▫️Problem with uploading the ID document