⚡ $Eigen purchased for $1.8 million to compensate users | Puffer The feedback this time is textbook-level——

The reason is that during the EIGEN token airdrop, Puffer was unable to obtain the data provided by zkLink Nova due to inaccurate data.

There were problems in distributing tokens, resulting in some users not receiving the number of tokens they were entitled to.

How does Puffer deal with this problem? Let's take a look at their entire action:

I suggest that some other projects learn from this and truly put the community and users first, so that they can go long-term.

1⃣️User compensation:

Puffer spent $1.8 million directly to purchase Eigen Tokens from the secondary market and compensated the affected users, which is a very direct and clear remedy.

This practice is uncommon in large-scale decentralized projects because of the large sums of money typically involved and potential legal and compliance hurdles.

Puffer's approach demonstrates a highly responsible attitude towards users.

2⃣️Team decision-making and transparency:

When faced with the problem, the Puffer team's first reaction was to solve the problem, and they tried a variety of solutions, including purchasing directly through EigenLayer's official OTC, but this was not possible due to compliance issues, so they finally chose to purchase in the secondary market.

This level of transparency and persistence in problem solving is commendable, especially in DeFi projects, where transparency is often the basis for building trust.

3⃣️Community and Responsibility:

The core reason for doing this may be because of Puffer founder AmirOnchain’s statement: “I just want to do things right and don’t want to disappoint the community.”

This is not just a statement about technology or finance, but a commitment to community responsibility.

In DeFi projects, community support is indispensable, and this attitude helps maintain and enhance community trust.

4⃣️Project vision and development:

Puffer has grown from an initial staking project to a wider range of technological applications and financial solutions. This development path demonstrates the team's vision and drive for technological innovation.

The project's ability to attract support from institutions such as Binance and Fidelity also indirectly reflects the market's recognition of its technology and vision.

5⃣️Challenges and criticisms:

Puffer’s performance in this incident can be seen as a positive case study, showing how projects in the DeFi field can respond to crises and maintain user trust through transparent and direct actions.

While such incidents may have a short-term impact on a project’s reputation, in the long run, this responsible attitude may enhance the project’s confidence among the community and investors.

From a personal perspective, I am very pleased to see this kind of feedback. This behavior may have established industry standards to a certain extent, that is, when user assets are affected, the project party should take direct and effective compensation measures to maintain user trust and the credibility of the project itself.