PANews reported on September 15 that the decentralized AI platform SingularityNET released an update on CNT-AGIX migration, Cardano-Ethereum bridge and staking issues on X, mainly including:
1. Issues with pledge withdrawal
If resolved before the Reward Distribution Phase begins at 9:00 AM UTC on September 16, 2024, please ensure that the migration is completed before the eligibility snapshot at 2:00 PM UTC on September 19, 2024;
If not resolved by 9:00 AM UTC on 16 September 2024, please contact support immediately for direct assistance;
In the event that a user is unable to withdraw their tokens before the end of the rewards distribution phase at 9:00 AM UTC on September 19, there will be a 5-hour window to unstake their tokens before the governance and convert their tokens to the voting eligibility snapshot at 2:00 PM UTC on the same day.
2. Migration/bridging issues
Wait a few hours for the issue to resolve itself. If the issue is not resolved within 12 hours, please contact support.
3. Hardware wallet issues
Ensure that your hardware wallet and related applications are updated to the latest firmware version;
A further update will be provided on Monday 16 September 2024.
