According to Cointelegraph: A recent Salesforce survey indicates that consumers are experiencing a growing "trust gap" with companies utilizing artificial intelligence (AI), with many expressing concerns about the potential unethical use of the technology. The survey, which included over 14,000 consumers and firms across 25 countries, found that nearly three-quarters of customers are worried about the unethical use of AI. Additionally, over 40% of respondents do not trust companies to use AI ethically, and almost 70% believe it is more important for companies to be trustworthy as AI technology advances. The survey also revealed that respondents have become less open to using AI since last year, with the percentage of business buyers and consumers open to using AI to improve experiences dropping to 73% and 51%, respectively. In contrast, a separate survey by market research firm Roy Morgan found that nearly 60% of nearly 1,500 Australians surveyed agreed that AI "creates more problems than it solves." One in five respondents also believed that the technology could risk human extinction by 2043. Despite the growing distrust of AI, another survey showed that a majority of people in the United States have not heard of or used the most widely-known AI chatbot, OpenAI's ChatGPT. An August 28 Pew Research report found that only 18% of over 5,000 Americans surveyed had actually used ChatGPT, with men, those under 30, and those with a postgraduate education being the most likely to have ever used the chatbot.