Your objective should prioritize users, not the company. The burden of recovering the 45% loss should not fall on the users; it is the company's responsibility to cover this deficit. Users are innocent and placed their trust in your platform. It is unfair to make them suffer for the company's mistakes.
It is crucial to demonstrate accountability and support for your users, who are the foundation of your business. Taking responsibility and providing solutions will help rebuild trust and ensure long-term success.
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