good is someone else having issues with the Word app? it won't let me withdraw my gold and it keeps loading and never loads and the Wld don't load and it won't let me redeem them if you know how to fix this please help :(

Hi guys, today October 28th my Wld arrived to me and my friend two days ago, we both have a problem that when we give the option to redeem our Wld, the application proceeds to exit, interrupting the exchange process and does not allow us to redeem them to my Word coin wallet. If you know about this error, please help me 🙏

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