According to Wu, two users who previously reported that their OKX accounts were stolen on social media have received full compensation and have deleted the tweets they posted. The suspected cause of the theft was the hijacking of their mobile phone text messages and emails, and more details need to be announced by the official.
According to people familiar with the matter, despite the inconvenience it will cause to the user experience, OKX has decided to add mandatory Google Authenticator verification in the future to avoid similar situations from happening again.