Wu said that he had learned exclusively that two users who had reported the theft of their OKX accounts on social media had recently received full compensation and had deleted the relevant information on Twitter. The suspected cause of the theft was the hijacking of mobile phone text messages, but more details need to be announced by the official. An insider told Wu that although it would cause inconvenience to the user experience, OKX has decided to add mandatory Google Authenticator verification in the future to avoid similar situations from happening again.