Can Artificial Intelligent (AI) systems interact at an emotional level? This question has been a hot topic of debate in recent years following the advancements in AI technology.
In the earlier days of AI innovation, emotional intelligence was very limited; earlier iterations of AI systems were limited to fundamental sentimental analysis. What this means is that AI systems could only categorize text as positive, negative or neutral, making it almost impossible to enrich them with the same levels of emotional intelligence that human beings exhibit in their normal interactions.
However, over time, the world of AI systems has evolved significantly; more recent versions of AI innovations, including GPT 4.0 now capable of emotional identification although it still lacks the ability to perform deep reflexive analysis of emotions or explain the motivational aspect of emotions that the average person experiences from time to time.
Back to the fundamental question; how far is the ability for AI to gauge human emotions and what are the opportunities in terms of businesses embracing such systems? While most of the projects building in this realm are still in the research or development phase, there are several innovations that seem to be already ahead of the game in building a future where AI systems exhibit a higher level of emotional intelligence.
The next section of this article will take a deep dive into one such innovation; Antix, an AI-powered software-as-a-service (SaaS) platform, that combines the power of advanced AI functionalities and Web 3.0 technology to simplify digital interactions through the concept of digital twins or digital humans.
Antix: Building Emotionally Intelligent Digital Humans
What are digital twins or digital humans?
Imagine living in a new era where your online presence is brought to life with digital humans ‘avatars’ which are not only designed to be generic like the typical gaming characters or business chatbots but rather equipped to understand and respond intelligently to other user interactions or questions by consumers in the case of businesses or brands. This is the motivation behind Antix’s concept of digital humans.
It may sound like living in the future, but it is actually a reality. Antix’s SaaS platform provides multiple features for digital users, businesses and influencers to create emotionally intelligent digital humans. These functions include the ability for users to generate hyper-realistic 3D digital humans, embedded with advanced customizations such as behaviour selection, voice selection, multi-level customization, lifetime and repair.
With such advanced capabilities, Antix’s digital humans or digital twins currently stand out as one of the most emotionally intelligent AI systems out there. But how exactly do these digital humans exhibit emotional intelligence?
Social and Business Case for Emotionally Intelligent Digital Humans
Let’s start with the provisions for typical digital users; Antix’s AI-powered digital humans can be customized as highly emotionally intelligent digital profiles based on a user’s imagination.
Instead of the typical Web 2.0 social profile, the digital humans have unique voice, style, appearance and more importantly emotions that can be tailored to mimic that of the owner. These digital humans provide an opportunity for today’s digital space users to immerse themselves in more personalized activities on the Web.
For businesses and brands, there are quite a number of use cases. The first one is increasing online brand awareness; digital humans can leverage their emotional capabilities to perform digital marketing functions, including becoming the face of a brand online, hosting virtual events and engaging with audiences based on emotions.
Another important function is enhancing the quality of customer support; unlike the generic traditional bots, digital humans possess the ability to understand and emotionally react, making conversations more personalized.
It is also intriguing to observe that Antix’s AI-powered digital human ecosystem also taps into Web 3.0 technology, making it seamless for anyone to access the different levels of subscriptions. The platform features a native token dubbed $ANTIX which users can leverage to make key purchases such as slots for additional customization, auction tickets, promotions and repair kits.
What Does the Future Hold?
The future of AI innovations is still largely untapped, but before looking at the brighter side, it is worth noting that the development in this nascent space tags along a multitude of risks.
One of the most notable ones is the opaqueness in the privacy of data used to train AI and ML models. This is an issue that has forced some of the industry leaders, including OpenAI founder, Sam Altman, to explain themselves severally, both to authorities and the public.
That said, the future of AI, although ethically limited to some extent, is very promising given recent trends where innovations are adopting more advanced tech such as Zero-knowledge Proofs (ZKP) to protect user data.
What’s even more futuristic are the emotional advancements introducing AI systems that are not just limited to a scope of common emotions such as happiness or sadness, but can react to a wider range of emotions on the spot. This is what the future of AI holds – systems which function on an emotional level that is almost close to that of humans, making it seamless to delegate tasks that involve emotional decision-making or problem-solving skills.