"Tokens Stuck on BSC Network – CoinDCX Support Unresponsive for Days, Need Help!"
Hello everyone, I’m reaching out for help regarding a serious issue I’m facing with CoinDCX.
The Problem:
I mistakenly deposited [XRP] into my CoinDCX wallet using the Binance Smart Chain (BSC) network instead of the ERC-20 network.
The transaction shows completed on BscScan, and the funds are sitting at CoinDCX’s wallet address, which is verifiable.
The Response So Far:
I immediately contacted CoinDCX support and provided all transaction details and proofs.
Initially, they told me the funds cannot be retrieved because it was sent to the wrong network.
It’s been [X days], and they have now stopped responding.
Why I Believe Recovery Is Possible:
The funds are sitting at their deposit address on BSC.
Manual recovery is technically possible because the address is under CoinDCX’s control.
I’m ready to cooperate and pay any recovery fees.
Request to the Community:
Has anyone faced a similar situation where funds were stuck due to the wrong network?
Is there a way to escalate this further to get CoinDCX’s attention?
Any guidance or support would be appreciated!
Thank you to anyone who can help or share their experiences. I’m hoping this can be resolved soon.
