I lost all my XRP from the XRP X2 Airdrop!

They announced sending your XRP to this link, then they told me via Chat Bot that my wallet was not identified, I know this is a way to protect your rights from scammers, but how many people around the world have been like me and they only use chat bot to reply?

Please, help me and you, even though I have KYC my wallet, and I use this little savings to marry my wife.

#XRP Please help me, community help me.