Last updated: 26 July 2024
Disclaimer: In compliance with MiCA requirements, unauthorized stablecoins are subject to certain restrictions for EEA users. For more information, please click here.
1. Log in to your Binance app, tap on the icon at the bottom and select [Buy].
2. Select the cryptocurrency you wish to purchase.
Then, enter the amount you’d like to purchase. You can also switch the fiat currency here.
3. Select [Card (Visa/Mastercard)] as the payment method and tap [Confirm].
4. If you haven’t bought crypto with a card before, you would be asked to enter your card details at this step.
Please note that you may be asked to wait 24 hours if you bind too many cards at once. If the card fails to bind, you can try a card issued by a different bank, or with a different issuing country if possible.
5. If you haven’t completed identity verification for your Binance account, you’ll be prompted to do so at this step.
6. Check the payment details and transaction fees carefully before tapping [Confirm]. Please note that at any given time, the price and corresponding amount of crypto may be recalculated automatically.
7. If applicable, you will be directed to your bank's transaction page. Follow the instructions provided to validate your payment.
8. Please wait patiently for your order to process. You’ll see the purchased crypto in your account shortly.
Frequently Asked Questions - Cards and Payment
1. If I use a bank card to purchase crypto, what are the supported payment methods?
Binance supports VISA and Mastercard credit and debit cards, as well as Apple Pay and Google Pay. The supported currencies are as follows:
AED, AMD, AUD, AOA, AZN, BGN, BHD, BRL, CAD, CHF, CLP, COP, CRC, CZK, DKK, DOP, EUR, GBP, GEL, HKD, HUF, IDR, ILS, ISK, JPY, KES, KWD, KZT, MNT, MXN, NZD, OMR, PAB, PEN, PHP, PLN, QAR, RON, SAR, SEK, TJS, TRY, TWD, UGX, USD, UYU, UZS, VND, XAF, and ZAR.
2. It said that my card's issuing country is not supported. What card-issuing countries does Binance currently support?
Currently, Binance supports more than 220 issuing countries. Please try a card from a different issuing country if you have one.
3. How many bank cards can I link to my account?
You can link up to five bank cards.
Frequently Asked Questions - Transactions
1. Will the transaction be canceled if I cannot complete the purchase within the time limit?
Yes, if you do not complete the order within the time limit, it becomes invalid, and you need to submit a new transaction.
2. If my purchase fails, can I get back the paid amount?
If payment has been deducted for failed transactions, your payment amount will be returned to your card. The refund process may take a few days to show on your card statement.
3. Why is there an additional fee when I buy crypto?
Some banks may perceive crypto transactions as quasi-cash payments. Therefore, some banks may charge an additional fee for purchasing cryptocurrency with your cards. If you were charged an additional fee, please contact your bank to clarify the reason first.
4. Why do I see these error messages: "Transaction declined by issuing bank. Please contact your bank or try a different bank card" or “The card you’re using is not supported, please change a card and try again”.
Some banks and card providers may restrict cryptocurrency transactions due to their internal policies. If your transaction is blocked, you may need to consult with your bank or card provider about their rules on cryptocurrency trades. Alternatively, users can try using another card (from the same or different bank).
5. Why did I receive less cryptocurrency than I expected? Are there other factors at play, like conversion rates, in addition to fees?
When buying cryptocurrency with a card, please note that in addition to fees, conversion rates/prices would also affect the final amount you can receive. You may check your order details from the [Transaction Details] page.
6. What should I do if my purchase fails? Where can I find detailed information about the failure and its solution?
Go to [Fiat History] and find the failed order. Tap on it and you can view the reason for the failure.
If further support is needed, you can tap the CS button to speak with Customer Support.
Frequently Asked Questions - Settings and Order History
1. After the order is completed, where can I see the crypto I purchased?
Your crypto will be credited to your Spot Wallet shortly after completing the transaction. You can check the order status from the top right button - [Transaction History] to view your purchase history.
To learn more about using bank cards on Binance, visit the Credit/Debit Card Purchase Guide FAQs page.